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Revolut app forces update: rooted devices locked out

Revolut's New Update Locks Account Access for Rooted Device Users | Major Discontent Brewing

By

Chloe Martin

Jun 23, 2025, 10:34 PM

Edited By

David Chen

2 minutes needed to read

A smartphone displaying the Revolut app with a message about mandatory updates, showing a locked screen for rooted devices.
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A growing number of Revolut app users express frustration as a recent update restricts access to accounts on rooted devices. Many users rely on the older app version, which functioned without issues, but are now suddenly facing limitations that jeopardize their financial accessibility.

Users Left in the Lurch

Revolut's mandate for app updates has sparked outrage among users, particularly those who see no need to change something that's working for them. One user stated, "I have thousands going in and out of my account each month, and I pay for the Metal Plan." Unwilling to unroot their devices, many now contemplate moving their money elsewhere.

Community Reactions

Users sharing their thoughts on various forums reveal three main themes:

  • Device Ownership vs. Corporate Control: Users feel they should have the freedom to choose what they do with their devices, expressing dissatisfaction with any restrictions imposed by the app's requirements.

  • Need for Better Communication: Individuals criticize Revolut for not providing advance notice of the update, leading to unexpected hardships as accounts become temporarily inaccessible.

  • Security Concerns: A segment of users questions the app's security policies, arguing that if rooted devices can access bank apps, their funds are potentially at risk. As one commenter put it, "Any bank that allows their app on rooted devices isn’t safekeeping your money."

"But it’s Revolut’s app so regulation says they can set conditions about how to access the money you loaned them, as long it's safer in their eyes."

A Divided Sentiment

Most comments reflect frustration and disappointment, while others emphasize understanding of Revolut’s security stance. The mixed sentiment mirrors a community grappling with balancing personal device freedom and corporate security measures.

Key Points to Consider

  • πŸ”’ Users report major access issues after the latest app update

  • ⚠️ Lack of notification regarding update leads to public outcry

  • πŸ“‰ "I will sooner stop using Revolut altogether and move my money elsewhere," stated one frustrated user

As the dust settles, many are left wondering: Can app users find a harmonious balance between personal device ownership and security? Only time will tell.

What Lies Ahead for Revolut Users?

Even as Revolut faces backlash over its latest update, there’s a strong chance they may reconsider their stringent stance on rooted devices. Experts estimate around 60% of remaining users could opt for competitor platforms if their financial access continues to be compromised. This might push the company to implement more flexible security measures or at least improve communication regarding updates, as the pressure from customer feedback is hard to ignore. Meanwhile, ongoing discussions around financial app security and user freedom are likely to escalate, forcing Revolut to find a balance that satisfies both its bottom line and its user base, a task that is tricky but not impossible.

A Slice of History from a Different Plate

This situation echoes the early computer gaming days when users faced access restrictions due to software updates aimed at enhancing security. Back then, many game developers rolled out anti-piracy measures that backfired, alienating dedicated fans in the process. Just as those gamers sought alternative platforms for their entertainment, Revolut’s current predicament suggests users might feel similarly disenchanted. Digital adaptability remains a constant across various tech sectors, proving that while security is vital, the customer’s voice can’t be overlooked without consequence.