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400 k eur frozen for two weeks: customer's dilemma

400K EUR Frozen | One Business's Fight Against Revolut's Security Check

By

Anita Desai

Aug 17, 2025, 06:40 PM

Edited By

John Tsoi

Updated

Aug 17, 2025, 08:39 PM

2 minutes needed to read

A distressed customer looking at a computer screen showing a frozen bank account balance, with bills and rent notices scattered around.
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A Revolut customer faces a dire situation as €400,000 remains frozen across two accounts for over two weeks without prior notification. This standard security measure has led to significant turmoil, leaving the account holder unable to meet crucial financial obligations, with increasing pressure from missed payments.

What Happened?

The turmoil began when the affected individual went on vacation, only to discover that both their personal and business accounts were frozen simultaneously. No formal requests for documentation were made; instead, the customer received a notice about a "standard security check." Many people are expressing outrage and concern within various forums about this alarming situation.

Financial Implications

The unexpected freeze has dire repercussions. The account holder has struggled to pay employees, suppliers, rent, and loans, accumulating €700 in late payment fees so far. "I’m borrowing money from friends and family for food," the customer lamented, underlining the immediate impact of the situation as the month-end approaches.

Growing Concerns Among Users

People across various forums are voicing insights and concerns:

  • Trust Issues: Many users mention they wouldn't keep more than 100K€ in any bank due to fears of freezes. "I would never trust ANY bank with more than 100k€," one commenter warned.

  • Legal Actions Suggested: Another stressed the urgency by saying, "Stop talking to us and talk to a lawyer. Now!" This comment reflects the belief that seeking legal counsel may be a necessary step in these situations.

  • Impending Account Moves: Users suggest that now might be a good time to reconsider banking options altogether. One noted, "I have a large sum in a Revolut Business account and I will consider moving the funds slowly." This indicates wider apprehension regarding the reliability of online banks.

Sentiment Patterns

The overall tone in these discussions is negative, with users expressing disbelief and frustration over banking reliability. There’s a heightened sense of urgency for accountability from online banking platforms.

What’s Next?

Currently, the account holder hasn’t received a timeline from Revolut for unblocking the funds. As they struggle to manage their finances, questions arise: How can businesses protect themselves from such sudden freezes?

Key Insights

  • 🚫 Over €400K frozen due to a security check without prior notice.

  • βš–οΈ Calls for legal counsel intensify as individuals share similar experiences.

  • πŸ” Growing suggestions to diversify accounts arise among concerned individuals.

This developing story sheds light on the stark realities of modern banking practices and the urgent need for enhanced transparency and accountability within online financial services.

Future Implications

As discussions gain momentum, the customer may press for greater transparency from Revolut. If this incident attracts more media attention, it could lead to potentially significant changes in policies, impacting how online banks communicate during security checks. There’s a growing belief that increasing consumer pressure might lead to new regulations aimed at better protecting account holders in the evolving world of finance.