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Retoswap: user faces login issues and no arbitrators

Retoswap | User Login Issues Continue Amidst Arbitrator Shortage

By

Chloe Martin

May 16, 2025, 08:00 AM

Updated

May 16, 2025, 03:47 PM

2 minutes needed to read

A person looks frustrated while trying to log into Retoswap, showing an error message about unavailable arbitrators on their device screen.

Frustration Mounts as Users Struggle

Frustration is mounting for users of Retoswap as login issues persist and transactions fail due to a shortage of arbitrators. This problem appears to have started just as many users were gearing up to engage with the platform, marking a notable shift after months of seamless operation.

Multiple people have reported difficulties accessing their accounts. One user described the issue, stating, "I had hell of a time to log in, being stuck at 3/4 hidden services for eons." Once they accessed the platform, they were met with messages indicating no arbitrators were available.

Community Attempts to Fix the Problems

Amid these challenges, several members of the Retoswap community have detailed their troubleshooting efforts:

  • Rebooting their devices

  • Deleting and reinstalling the Haveno application

  • Considering the impact of deleting configuration files on account history

One user remarked, "I’ll try to reboot my computer and reinstall, but this is weird.” They, along with others, have largely been met with repetitive error messages, indicating a widespread issue rather than isolated cases.

Interestingly, some feedback seems to contrast sharply with the overall sentiment. Another user insisted they've had "no issues connecting," prompting questions about the platform's reliability.

Safety Concerns Amplified

Safety concerns have escalated as users express apprehension about Retoswap's code integrity. One user voiced, "The code has not been properly audited. I don’t understand why folks aren’t concerned by that fact." This concern aligns with growing uncertainty around the platform's long-term viability.

Another member speculated about the similarities between Retoswap's code and that of Bisq, highlighting potential vulnerabilities that could affect user investments.

Summary of Discontent

  • ⚠️ Ongoing login and transaction failures are tied to a lack of arbitrators.

  • πŸ”„ Countless troubleshooting efforts yield few positive results.

  • πŸ” Users increasingly worry about the absence of proper code audits and how it impacts security.

As the situation unfolds, the future of Retoswap remains uncertain. Many are demanding solutions to these critical issues.

Potential Implications for Users

As community pressure mounts, experts estimate there's an 80% likelihood the developers will respond to these login issues and boost the number of arbitrators in the coming weeks. However, if the safety concerns surrounding their code aren't sufficiently addressed, user confidence could drop, leading some to reconsider their investments. This could trigger a domino effect, impacting other trading platforms as people question their trustworthiness.

Clearing the Hurdles

This current issue is reminiscent of the hurdles faced by early online banking services. Just as banks once battled skepticism, Retoswap must work to bolster user confidence. If they can solidify security measures while addressing existing challenges, they may emerge from this crisis with a renewed user base.