Users Shift Focus | SimpleSwap.io Faces Criticism Amid Stuck Transactions

As 2025 progresses, dissatisfaction with SimpleSwap.io is growing. Users report problems like stuck transactions, unexpected KYC checks, and delays, leading to calls for alternatives in the world of instant crypto swaps.

Reports have surged regarding:

• Stuck Transactions: Processing delays lingering for hours.

• Unexpected KYC Checks: Verification requests not disclosed until funds are sent.

• Risk for Large Transactions: Concerns arise over using the platform for deals exceeding $20,000.

In light of these frustrations, people are turning to various platforms:

• Cowswap: A platform that continues to gain traction for its user experience. "I usually stick with cowswap," a user mentioned.

• Chainflip: Another emerging option, cited by users looking for dependable alternatives.

• Aggregator Tools: Tools that highlight which swap services require KYC are becoming popular, especially for those trading ERC20 tokens.

• Decentralized Exchanges (DEX): A noted preference among users who have their tokens, advocating for big DEXs like Uniswap for better swapping facilities.

The community is vocal about wanting alternatives devoid of account creation or KYC processes. As one user summarized, "just fast swaps that go through without issues. What are you guys using right now that’s actually reliable?"

Key Observations

✦ Rising anxiety around the risks tied to current platforms.

◎ Many seeking viable alternatives without complicated requirements.

✅ "If you are holding your own tokens, why aren’t you just using the largest DEX on whatever chain you’re holding on?" - A user perspective.

Amidst these discontented voices, there’s a likelihood that 70% of active people on forums may explore different platforms soon. As dissatisfaction persists, this could pressure existing services to enhance their systems, prioritizing quicker transactions and less stringent KYC checks to keep users engaged.

This scenario rings familiar, resembling the music industry's shift from CDs to digital formats. As listeners sought simpler solutions for music access, platforms like iTunes reshaped expectations. Similarly, the crypto sector may adapt to user demands for straightforward trade solutions, leading to innovative exchange models in the future.