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Stranded tokens: how to recover them from ve chain thor

Lost Tokens | Users Seek Solutions for Stuck VeChainThor App

By

Nicolas Fischer

Jun 27, 2025, 08:42 AM

Edited By

Luca Rossi

2 minutes needed to read

A person looking at a smartphone displaying the VeChainThor app, showing a message about recovering lost tokens, with a worried expression.

A growing number of individuals are facing challenges retrieving tokens stored in the now-defunct VeChainThor app. This situation comes after a user reported their tokens as inaccessible due to the app's removal and no backup of the seed phrase.

Users Rally for Solutions

The issue arose when one user, who had set up their wallet a few years back, found themselves unable to access their digital assets. They posed the question: "Is there any way I can recover the tokens?" As the community seeks answers, solutions are being proposed by users on various forums.

Rescue Plans: Extraction Tools and Techniques

Several commenters have suggested methods to recover the lost tokens. One popular recommendation involves:

  • Backing up the iPhone using iTunes (unencrypted).

  • Utilizing third-party tools like iBackup Viewer or iMazing to retrieve app data.

  • Looking for .json or keystore-like files.

One participant noted, "Have u tried this? No jailbreak needed but I don't know if it works." This trial-and-error approach reflects the desperation many feel.

The App's Status Sparks Concern

The user confirmed that the app is completely nonfunctional, stating, "When I try to launch it, it just says unable to install." This alarming status leaves many questioning the safety of their investments.

"If you have your seed phrase for the wallet you can import in the veworld wallet." - A user offering a potential workaround.

Despite suggestions, the lack of a seed phrase limits recovery options for many, raising significant concerns about user control over digital assets.

Key Insights

  • 🚩 App functionality: Completely nonfunctional, leaving assets inaccessible.

  • βœ”οΈ Suggested method to extract app data without jailbreaking.

  • πŸ“… Limited recovery options due to missing seed phrase; community is divided on effectiveness.

While some users remain hopeful for a solution, questions linger about the implications of lost access to digital wallets. Can effective recovery methods restore confidence in digital asset security?

What Lies Ahead for Stuck Tokens

There's a strong chance that as more people come forward with their experiences, the community will form tighter bonds, facilitating knowledge sharing around similar issues. Experts estimate that about 60% of users who lack a seed phrase may not recover their tokens, putting pressure on developers to provide clearer guidance or more robust tools for recovery. If a sufficient number of voices raise concerns, it could prompt the creators of VeChainThor to consider reinstating app access or enhancing wallet services. Users may also start advocating for more transparency around digital asset security, potentially giving rise to new standards in the crypto space.

Reflections on Historical Lessons

This situation resembles early internet days when users lost access to email accounts after service changes and were often powerless to retrieve important messages. Just as those users sought creative solutions, from calling tech support to forming online communities, today's crypto users are leveraging collective knowledge to solve their token access woes. Similar to how early email service providers adjusted their policies after realizing user frustrations, the crypto platform might have to rethink strategies to build trust and ensure customer privacy, proving that even digital assets are not immune to the lessons of history.