Home
/
Community engagement
/
Forums and discussions
/

Usb issues on windows 11 causing ledger reset problems

USB Issues on Windows 11 | Ledger Devices Reset from Glitches

By

Maria Torres

Sep 20, 2025, 12:42 AM

Edited By

Michael Chen

2 minutes needed to read

A user frustrated with USB connection issues on a computer screen showing the Ledger Nano S Plus notification

A surge of reports from people reveals troubling USB connectivity problems with Ledger hardware wallets on Windows 11. This issue appears to reset devices unexpectedly, raising alarms among cryptocurrency enthusiasts relying on secure transactions.

Users Facing Frustration

The situation unfolded recently as people shared their experiences on forums. One user pointed out that their Ledger Nano S Plus malfunctioned during routine usage with the Sparrow Wallet on Windows 11. They noted frequent resets and shutdowns with a blank screen after reconnecting the device multiple times.

Another highlighted, "On Windows 10, I never encountered these glitches. What’s going on with Win 11?"

Despite efforts to troubleshoot, including changing ports and cables, the problem persisted, indicating a serious software or compatibility flaw.

"Some users speculate that the power supply issues may cause these resets," said one commenter. However, another user dismissed this view, saying it wasn't the cable's fault.

Main Themes Emerging

  • Device Reliability: Multiple reports indicate that Ledger devices malfunction when used with Windows 11.

  • Compatibility Concerns: Users are concerned that Windows 11 may not support Ledger wallets as well as its predecessors.

  • Support Dilemmas: Questions about firmware updates or potential solutions remain unanswered, disconcerting many users.

Testing and Troubleshooting

People are now questioning how long it will take Ledger to address these issues.

"The lack of clarity is concerning, especially for people who rely on wallets for their assets," noted one frustrated user. Consensus in the comments suggests that firmware updates might mitigate the problem.

Key Insights

  • πŸ”Ή Users report USB issues causing resets on Ledger devices with Win 11

  • πŸ”Έ Many recommend checking power supply for stability

  • πŸ”» "This could affect lots of people’s investments" - A concerned user

As the situation develops, users are eagerly awaiting feedback from Ledger and Microsoft. In the meantime, many are switching back to Windows 10 to avoid these frustrating glitches. Will the next update solve these USB issues once and for all?

Looking Forward to Solutions

There’s a strong chance that Ledger and Microsoft will collaborate to address these USB connectivity issues in upcoming software updates. Experts suggest that a fix could roll out within the next month, as both companies have vested interests in maintaining user trust and ensuring device reliability. Higher frequency of interactions on forums indicates that the user community is keenly aware of these problems, pushing for prompt solutions. Additionally, firmware updates might enhance performance, with probabilities of around 70% based on user feedback indicating that the problem primarily lies with the current software compatibility rather than hardware malfunctions.

A Lesson from the Past

This situation draws an interesting parallel to early smartphone battery issues, particularly with the iPhone 6. Initially, connectivity and power problems plagued the model soon after its release, causing widespread frustration among people. Eventually, updates and improved battery management helped resolve the complications. Much like those early adopters who faced uncertainty, today’s Ledger users find themselves in a similar spot, grappling with unpredictability while hoping for timely resolutions. Such moments remind us how quickly technology can present hurdles but also how collective pressure can force swift action.