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Exploring the high costs of using revolut for payments

Users Express Frustration | Why Paying With Revolut Costs More?

By

Fatima Al-Farsi

Aug 12, 2025, 01:33 AM

2 minutes needed to read

A person looking at a smartphone displaying Revolut payment fees with puzzled expression
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A growing number of people are reporting increased fees when using Revolut for payments, leading to confusion and frustration. Comments reveal potential causes, including features that automatically round up purchases, currency exchange fees, and payment mismatches.

Rounding Up Payments: A Double-Edged Sword

Many users suspect that a feature within Revolut, known as "spare change," is causing inflated costs. This feature allows payments to be rounded up, accumulating the difference into Revolut points. As one commenter noted, "You probably have a feature activated that rounds your payments up, and buys rev points with it."

  • Rounding Up Options: Users can choose to round up in increments of x1 to x10.

  • Potential Savings vs. Costs: While this might seem like an easy way to save money, it can inflate overall expenses. Another user remarked, "It has to be this. Round-up doesn’t add up (no pun intended)."

Currency Exchange Confusion

Currency discrepancies are also a hot topic of debate. When users link Revolut to PayPal, they might encounter unexpected fees through conversion processes. One user pointed out, "You probably forgot about some currency exchange fees," indicating that users may not be aware of these invisible costs.

  • Country Mismatch: Payment issues might arise if there’s a mismatch between PayPal and Revolut account settings.

  • Hidden Fees: Some describe the experience as somewhat "borderline scummy," with hidden fees leading to confusion.

Payment Preferences

Amid these frustrations, one question arises: Why not use Revolut directly rather than through PayPal? Some users suggest that switching payment methods might alleviate the confusion and costs associated with external payment processing.

  • Direct Payments: Users advocate for transactions directly through Revolut to avoid potential fees.

  • Account Variance: "In what country is your PayPal account? That could be the issue," another user pointed out, emphasizing the complexities involved.

Key Takeaways

  • πŸ“ˆ Many users report unexpected fees with Revolut payments.

  • πŸ”„ Rounding up features could lead to unanticipated costs.

  • πŸ’± Currency compatibility issues are frequently mentioned as a cause for price increases.

"The timing seems to be raising more questions than resolutions about Revolut’s user interface and features."

As complaints continue to surface from various forums and user boards, the possibility of adjustments to Revolut's features may spark further discussion. Whether these enhancements will address user concerns remains to be seen.

Shifting Dynamics Ahead

There’s a strong chance that Revolut will reassess its features in response to the mounting feedback from users experiencing unexpected costs. Innovations could include clearer disclosures regarding currency conversions and a more straightforward interface for payment options. Experts estimate around a 60-70% likelihood that these adjustments will materialize within the next few months, as Revolut seeks to enhance user satisfaction and retention. Additionally, as users increasingly push for direct transactions rather than through intermediary services like PayPal, we may see a paradigm shift in how payment structures are managed across platforms.

Flipping the Script on Fees

A reflective parallel can be drawn to early smartphone disruptions in the mobile industry. When smartphones first emerged, many users faced hidden data fees and service charges that muddied the landscape. Just as early adopters voiced frustrations, the industry eventually responded with clearer pricing models and package options, ultimately benefiting consumers and encouraging wider adoption. Similarly, Revolut may need to recalibrate its offerings, much like how mobile carriers evolved, to better meet the transparency demands of its customer base.