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Warning: coincheck rejects mweb ltc deposits, no refund

Warning | Coincheck Fails to Support MWEB LTC Deposits, Users Left Empty-Handed

By

Hassan Al-Sayed

Jun 26, 2025, 11:38 AM

Edited By

Peter Brooks

2 minutes needed to read

Warning sign indicating issues with MWEB LTC deposits on Coincheck exchange
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A Cautionary Tale for Litecoin Users

A shocking revelation has surfaced regarding Japanese exchange Coincheck. Users are sounding alarms after realizing that LTC sent via the MWEB privacy feature is unsupported, leading to significant financial loss.

The User's Experience

One user reported sending 7.5 LTC to their Coincheck wallet but received no funds in their account. The transaction showed confirmation on-chain, with a traceable TXID: 628153b6185eb949b6d34c73b9a90525721f4185cc4122e53db5ffeb3f72ac90. Despite the successful transfer, Coincheck's support later stated, "We do not support deposits or refunds of LTC sent using the MWEB feature."

This situation shines a spotlight on the potential pitfalls of using privacy features when transferring coins to exchanges.

Community Backlash

The user’s plight echoes shared sentiments from forums, where many highlighted similar experiences.

"This is equivalent to a bank claiming they don't support deposits from another bank,” one commenter emphasized.

Users suggest caution:

  • Test smaller amounts first. Always do a test send to confirm compatibility with the exchange.

  • Be aware of exchange limitations. MWEB transactions can lead to losses if the exchange fails to support them.

  • Document everything. Track transactions effectively to aid in complaints.

Key Insights from the Community

  • πŸ’¬ "Always send a small amount first; it's crypto 101."

  • πŸ”„ "They have your coins and are stealing them!" reflects frustration towards Coincheck's policies.

  • πŸ“‰ The idea of sending sums without verification is not just risky; it’s β€œa stupid mistake” according to several commentators.

Potential Action Steps

The affected user plans to file formal complaints with the Japanese Financial Services Agency (FSA) and the Japan Virtual and Crypto Assets Exchange Association (JVCEA). But will this action lead to a satisfactory resolution?

Key Takeaways

  • βœ— Coincheck does not support deposits via MWEB, leaving users at a loss.

  • πŸ“‹ Users are urged to conduct small tests before large transfers.

  • πŸ” Official complaints are being considered to address this issue.

As of now, the crypto community is on high alert, urging others to verify their transactions before risking their assets. It raises an important question: How many more users will fall victim to similar restrictions from other exchanges?

Future Scenarios in the Crypto Landscape

Experts estimate around a 70% chance that Coincheck will face regulatory pressures following this incident, potentially leading to stricter rules governing privacy features in cryptocurrency transactions. As users advocate for accountability, the larger crypto community may see a push for regulations that protect users from similar situations in the future. Educating users about the limitations of privacy features may also become a priority for exchanges, ensuring better communication to prevent financial loss. As the landscape evolves, these events may stimulate discussions around transparency and user security, reshaping how exchanges interact with innovative features like MWEB.

A Parallel in the World of Financial Services

This incident mirrors the fallout from the 2008 financial crisis when banks faced scrutiny for neglecting risks associated with complex financial derivatives. Just as consumers were left holding the bag during the crisis, users today find themselves in a vulnerable position due to unclear exchange policies. The lessons from that era highlight the critical need for clear communication and user education within financial systems, whether traditional banking or cryptocurrency exchanges. As in 2008, the aftermath may catalyze a drive toward regulations that prioritize user security and trust in an evolving financial environment.