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Coinbase wallet unavailable: a bosnia user's dilemma

Base Wallet Unavailable in Bosnia | Users Frustrated with Coinbase Location Errors

By

Maria Torres

Oct 3, 2025, 10:05 AM

Edited By

Luca Rossi

2 minutes needed to read

A frustrated individual sitting at a computer, looking at a Coinbase Wallet error message indicating it's unavailable in their country, with a map of Bosnia in the background.

A Bosnian user’s attempt to set up a Coinbase account ends in frustration as the application mistakenly identifies their location. This ongoing issue raises questions about how effectively Coinbase manages regional access. With users from different countries encountering similar hurdles, many are calling for clearer solutions.

Confusion Over Location Identification

Reports indicate that the Coinbase app erroneously detected the user in South Africa instead of Bosnia. The initial setup process, including email and phone verification, went smoothly until the "This app is not available in your country" message appeared. As one user questioned, "How does that even happen?"

Community Reactions

Commenters on forums express a mix of irritation and confusion over the issue:

  • One user flatly stated, β€œIt’s useless to the core.”

  • Another highlighted the security risks of sharing personal information on public boards.

  • Interestingly, a response from a Coinbase representative confirmed that IP routing can lead to such misidentifications. They advised:

"Coinbase checks your location using your IP address. If it showed South Africa, it might be because your internet connection was routed through a different region."

Notably, while the Coinbase app is out of reach, users can still download the Base app, offering some alternatives.

Suggestions Amid Frustration

With issues arising from location misidentification, users are left seeking other platforms for their crypto needs. Forum discussions reveal a growing discontent towards Coinbase's handling of regional access.

  • βœ— Many users report similar location errors.

  • πŸ“‰ Customer frustration highlighted by community feedback.

  • ⚠️ Alternatives like the Base app suggested for those affected.

What’s Next for Coinbase?

Coinbase needs to address these routing errors urgently. While some users seek alternatives, it remains to be seen how the platform will enhance its service for the diverse locations of its customers. With ongoing developments, the crypto community will be watching closely.

Tomorrow's Tech Troubleshooting

There’s a strong chance Coinbase will ramp up efforts to fix the location errors, given the heightened user frustrations. Experts estimate that, within the next few months, improvements will include enhanced IP tracking systems and clearer communication about regional access. As users voice their concerns on forums, we might also see a surge in customer support resources and regular updates from the company. While some might choose alternatives in the meantime, the pressure on Coinbase to resolve these issues quickly is mounting, making it likely they will prioritize these changes to retain their user base.

Echoes in History’s Tech Waves

This situation draws an interesting parallel to the early days of online banking in the late '90s, where users faced significant security concerns and access issues due to routing limitations and outdated technology infrastructures. Just as banks adapted to user feedback and strengthened their platforms, leading to widespread acceptance, Coinbase may similarly evolve. Improvements made in banking security and functionality serve as a reminder that companies can and often must innovate rapidly in response to tech hurdles. This phase of disruption could even push Coinbase to become more user-friendly and transparent, much like what we saw in the financial sector back then.