Changelly Holds User Funds for 6 Months | User Pressure Grows
A rising frustration among users has emerged as reports circulate about Changelly holding funds under the guise of AML reviews for up to six months. These claims spotlight a significant issue regarding the platform's transparency and handling of user funds.
In December 2024, one user detailed a troubling experience after swapping a large amount of XRP on Changelly. Shortly after the transaction, they received a notification that their funds were being withheld for "AML reasons." After completing the necessary KYC checks, the user was shocked to find their funds still frozen six months later. They stated, "No resolution, no updates, no clear communication."
Users Demand Answers
Multiple users have echoed similar sentiments. The situation raises questions: how can platforms justify prolonged fund freezes without accountability? One commenter captured the feeling well: "The amount is less than the lawyer fee, so I am holding my bitterness." This points to widespread discontent among those feeling trapped by the platform’s opaque policies.
Notably, complaints indicate that Changelly may be using stringent AML checks as a cover rather than genuinely addressing rule compliance. One individual reported their wallet was flagged as an anti-AML address despite being a newly created account from a reputable exchange. Their frustrations are palpable: "We don’t deserve this kind of treatment after following all the rules."
Call for Action on Review Platforms
There's a growing movement urging users to rally around Changelly’s Trustpilot reviews. One user suggested that victims should collectively lower the ratings by posting negative reviews, arguing that such actions will pressure the company to act and return funds. They declared, "If all victims and their friends/family just review them down to below 2 stars, nobody will use their services."
Another user shared a personal success story, stating that they managed to unlock their funds by adjusting documents. They offered support to others in navigating this frustrating process, claiming, "I don’t understand how they’re getting away with this."
Legal Options Considered
Amid the chaos, users began discussing potential legal recourse. Many are contemplating what type of attorney could assist in cases of crypto fund withholding, showing a willingness among affected individuals to seek justice. One user remarked, "Ditch that s—."
Growing Concern and Frustration
Several recent comments have highlighted fears of a broader pattern, with suggestions that Changelly’s business practices lack legitimacy. Here’s what users are feeling and voicing:
Shared Frustration: "Damn, bro. I totally feel you," one commenter cried, amplifying the camaraderie among victims of Changelly's policies.
Collective Action Needed: Users are rallying for a united front against Changelly’s practices, urging others to share their stories: "If you’re a victim, post your case, report them."
Key Takeaways
🚨 6 months without funds for several users due to AML reviews.
🙁 "We don’t deserve this kind of treatment after following all the rules."
🔍 As legal options are considered, many are seeking advice on the next steps.
❗ Ongoing reports of alleged disinformation surrounding wallet legitimacy and the company’s practices.
Overall, as stories like these emerge, the demand for transparency and improved user communication becomes even more critical. As a growing coalition pushes back, how will Changelly respond to mounting pressure for clarity and action?